What personal data does Praivelle House collect?

Your reservation details, the identity document recorded at check-in, the payment information needed to take and refund payment, any dining, spa or event details, marketing preferences if you opt in, CCTV images from shared and outdoor areas, and limited website analytics.

Do you sell my data or use advertising trackers?

No. We never sell personal data and we do not place advertising cookies, social media pixels or third-party trackers on this website. Our analytics are aggregate and do not identify you or follow you to other sites.

How long do you keep my information?

Reservation and billing records are kept for seven years for tax and accounting reasons, CCTV footage for thirty days, and marketing details until you withdraw consent. Guest registers are kept as long as lodging law requires.

How do I ask for a copy of my data, or ask you to delete it?

Contact us at 1200 Prairie Ridge Road, by phone on (816) 555-0147 or by email at stay@praivellehouse.com. We respond within thirty days, will not charge for a reasonable request, and may ask you to prove your identity first.

How do I complain about how my data was handled?

Tell us first, and we will investigate and reply. If you are not satisfied, you can complain to the Missouri Attorney General’s Office, which oversees consumer protection in our state.

Privacy Policy | Praivelle House

Name: Praivelle House
Address: 1200 Prairie Ridge Road, Kansas City, MO, 64112, US
Telephone: (816) 555-0147
Price range: $$$
Rating: 4.9

Section 1

1. Who We Are

Praivelle House is an independent twelve-suite boutique hotel at 1200 Prairie Ridge Road, Kansas City, MO 64112. The hotel is owned and operated by Praivelle House Hospitality LLC, which is the data controller responsible for the personal information described in this policy.

This policy covers our website, our reservations and front desk systems, our dining, spa and events bookings, and the physical property itself, including its security cameras.

Section 2

2. What Personal Data We Collect

When you make a reservation we collect your name, postal address, email address, telephone number, the dates of your stay, the number of guests, and any preferences or requests you tell us about, such as an accessible room or a dietary requirement.

When you pay, we collect the payment details needed to take and refund payment, along with the billing address and, where you have booked a package, the components of that package. We do not store full card numbers on our own systems.

At a glance

The Categories We Hold, and Why

The main kinds of personal data we collect, with a plain description of each.

Category	What it includes	Why we hold it
Reservation details	Name, address, contact details, stay dates, guest numbers, requests	To hold your booking, prepare your room and welcome you
Guest register	Identity document details recorded at check-in	To meet Missouri lodging law and keep an accurate register
Payment data	Card type, last four digits, billing address, transaction references	To take payment, issue refunds and prevent fraud
Dining, spa and events	Guest names, table and treatment times, allergies, event requirements	To deliver the service you have booked and to keep you safe
Marketing preferences	Name, email address, consent record and date	To send you news and offers you have asked for
CCTV footage	Images recorded in entrances, corridors and the car park	To protect guests, staff and property and to investigate incidents
Website analytics	Pages viewed, approximate location, device, browser, timestamps	To understand how the site is used and improve it

We collect only what each purpose genuinely needs. Optional fields on our forms can be left blank.

Section 3

3. Why We Collect It, and Our Lawful Basis

We use your reservation and payment details to perform the contract you make with us when you book a room, a table, a treatment or an event. Without them we could not hold your booking, take payment, or provide the service you have asked for.

We keep a guest register and retain financial records because the law requires it. Missouri lodging rules oblige us to record who is staying, and tax and accounting law obliges us to keep records of what was paid.

Section 4

4. Cookies, and Why This Site Uses No Third-Party Trackers

This website uses a small number of first-party cookies and similar technologies that are needed to make it work. These keep your session secure, remember choices such as whether you dismissed a notice, and let our forms function.

What we deliberately do not do is place advertising cookies, social media pixels or third-party analytics trackers on your device. There is no Facebook pixel on this site, no advertising retargeting tag and no cross-site tracking script watching what you read here and then following you elsewhere.

Section 5

5. Who We Share Your Data With

We share personal data only with the processors who help us run the hotel, and only to the extent each one needs it.

Our property management system holds guest records, and our CCTV system is maintained by a security contractor who may access footage only at our instruction and only to repair or retrieve it. Our website is hosted by a provider that stores the technical logs described in section 2.

Section 6

6. International Transfers

Praivelle House is based in Missouri and holds your data primarily in the United States. A few of the service providers we rely on, such as our email and website hosting partners, may store data on servers located in other countries.

Those steps include using providers that offer standard contractual protections and, where relevant, transferring data only to countries that are recognised as providing adequate safeguards. We review these arrangements when we change providers and at least once a year, and we keep the list of processors under review.

Section 7

7. How Long We Keep Your Data

We keep reservation and financial records for seven years, because tax and accounting rules in Missouri require us to be able to account for income and payments over that period. After seven years the records are securely destroyed. This is the longest we hold most guest data.

CCTV footage is kept for thirty days and then automatically overwritten, unless it is needed for an investigation, an insurance claim or a legal matter, in which case the relevant clip is preserved until that matter is closed.

Retention

How Long We Keep Each Kind of Data

The standard retention periods we apply, and why.

Type of data	How long we keep it	Why
Reservation and billing records	Seven years from the end of the tax year	Required by tax and accounting law
Guest register entries	As required by Missouri lodging rules	Required by lodging law
CCTV footage	Thirty days, then overwritten	Security, unless preserved for an incident
Marketing details	Until you withdraw consent or the list is tidied	We keep marketing only while it is wanted
Event and dietary records	Seven years alongside the billing record	Accounting and, where relevant, food safety
Website analytics	Aggregate and non-identifying	Improving the site without profiling you

If you would like a specific record deleted earlier, ask us. Where the law allows, we will do it.

Section 8

8. Your Rights

You have the right to ask what personal data we hold about you and to receive a copy of it. You have the right to ask us to correct anything that is inaccurate, and to complete anything that is incomplete.

You have the right to receive the data you gave us in a portable, machine-readable format, and the right to object to processing we carry out on the basis of a legitimate interest, including the use of your details for marketing.

Your rights

The Rights You Can Use

Contact us to use any of these. There is no charge for a reasonable request.

Ask what personal data we hold about you
Receive a copy of the data we hold
Have inaccurate information corrected
Have incomplete information completed
Ask us to delete data we no longer need
Ask us to restrict how we use your data
Receive your data in a portable format
Object to marketing or to a legitimate-interest use

Section 9

9. Children

We welcome families, and we hold personal data about children only where it is needed to look after them during a stay. That usually means a child’s name, age and any allergy or dietary need recorded on a parent or guardian’s reservation.

This website is not directed at children, and we ask that anyone under eighteen does not submit a form or make a booking without a parent or guardian.

Section 10

10. Security

We protect your information with a combination of technical and organisational measures. Our systems use encryption in transit, access is limited to the team members who need it for their role, and each person has their own account rather than sharing passwords.

Paper records such as signed registration cards are kept in a locked office, and our team receives data protection training when they join and refreshes it each year.

Section 11

11. Changes to This Policy

We update this policy when our practices change, when we adopt a new system, or when the law requires it.

This policy was last updated on 18 September 2026 and replaces all earlier versions. The version published on this page is always the current one, and we do not keep hidden versions in circulation.

Section 12

12. How to Contact Us

For any question about this policy, or to exercise a right over your data, contact us at Praivelle House, 1200 Prairie Ridge Road, Kansas City, MO 64112. You can call the front desk on (816) 555-0147, email stay@praivellehouse. com, or write to us at the address above.

We will acknowledge your request promptly and aim to answer it fully within thirty days.

Keep reading

Privacy Policy